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Privacy Policy

At Allsterra (referred to as “Company,” “we,” “us,” or “our”), accessible from www.allsterra.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.

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1. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, phone number, email address, shipping/billing address.

  • Order Details: Products purchased, payment preferences, transaction history.

  • Technical Information: IP address, browser type, device information, usage data (through cookies or analytics tools).

  • Communication: Any messages, inquiries, or feedback submitted via our website, email, or customer service.\

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2. How We Use Your Information

We use your information for:

  • Processing orders and payments.

  • Providing customer support and order updates.

  • Personalizing and improving user experience.

  • Sending promotional emails (with opt-out option).

  • Complying with legal obligations.

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3. Sharing of Your Information

We do not sell your personal data. However, we may share your information with:

  • Third-party service providers (for payments, logistics, analytics, etc.).

  • Government bodies, as required by law or legal process.

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4. Cookies & Tracking Technologies

We may use cookies and similar technologies for improving site functionality and user experience. You can control cookie preferences through your browser settings.

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5. Data Retention

We retain your information only as long as necessary for business operations or legal requirements.

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6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt-out of marketing emails.

  • Withdraw consent where processing is based on consent.

To make a request, contact us at:
📞 +91 93522 73115
📧 hello@allsterra.com

7. Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

8. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, reach out to us at:
📞 +91 93522 73115
📧 hello@allsterra.com
🏢 N-134 (A), Tiger Hills, Badgoan, Udaipur, Rajasthan - India

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