Question 1

What is Allsterra?

Accepted Answer

Allsterra is a culture-driven luxury design collective that offers curated collections of fine art and luxury surfaces. We bring together the worlds of natural stone and contemporary art to create timeless, meaningful interiors.

Question 2

What does Allsterra offer?

Accepted Answer

We operate in two distinct yet complementary categories:\

Allsterra Stone: A curated selection of high-quality surfaces such as quartz, neo marble, terrazzo, inlays, granite, and onyx.
Allsterra Art: A collection of fine art, sculptures, and collectible objects, created in collaboration with select artists and designers.

Question 3

Can I view the products before purchasing?

Accepted Answer

Yes. We provide physical samples of our stones and visual catalogues of our art collections. For larger pieces or commissioned work, we can arrange private viewings or digital previews on request.

Question 4

Are the art pieces original?

Accepted Answer

Yes. Allsterra Art features original works and limited edition pieces that are signed, numbered, and accompanied by certificates of authenticity.

Question 5

Do you offer customisation for stone or art pieces?

Accepted Answer

Absolutely. Many of our stone surfaces can be cut to size or finished to match your project requirements. Select art pieces and sculptures are also available for bespoke commissions.

Question 6

Do you work with architects and interior designers?

Accepted Answer

Yes. We regularly collaborate with architects, designers, and developers to integrate our products into residential, commercial, and hospitality projects.

Question 7

Where are your products sourced from?

Accepted Answer

Our stones are sourced from renowned quarries and manufacturers across India. All artworks are developed in close collaboration with artists handpicked by our curatorial team.

Question 8

How do I place an order?

Accepted Answer

You can place an order by contacting us through our website or Instagram. Once your project needs are confirmed, we’ll share a quotation, timeline, and payment terms.

Question 9

Do you ship internationally?

Accepted Answer

Yes. We offer worldwide shipping for both stone and art pieces. Shipping costs and logistics will be discussed during the order process.

Question 10

What is the typical lead time?

Accepted Answer

Lead times vary depending on the product:
Stone surfaces: 10–20 working days
Art Objects: 1–2 weeks
Sculptural Statements and Custom Works: 3–6 weeks

Question 11

What if I receive a damaged product?

Accepted Answer

We take great care in packaging, but in the rare case of damage, please notify us within 48 hours of delivery. We will work with you to resolve the issue.

Question 12

Can I collaborate with Allsterra as an artist or maker?

Accepted Answer

Yes. If your work aligns with our philosophy of cultural luxury and design-led craft, please reach out via our website with a portfolio or proposal.

Frequently Asked Questions (FAQs)